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281-443-2121 |
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| To Report a Claim: | |
| Safeco : 1-800-332-3226 | Progressive : 1-800-876-5581 |
| Mercury : 1-888-698-2525 | Fidelity Flood : 1-800-725-9472 |
| Fidelity Home : 1-800-220-1351 | Foremost : 1-800-527-3907 |
| Texas Windstorm Insurance Association : 1-800-788-8247 | Republic : 1-800-451-0286 |
| Symetra : 1-800-796-3872 | Texas FAIR Plan : 1-800-979-6440 |
Reporting your damage starts the claim process. Once you have reported your damage, a claim representative will contact you as soon as possible.
• You may wish to obtain estimates from contractors experienced in repair work. • Major damage may require contractor/engineer inspections. • Some repairs may not be covered unless you purchased a specific endorsement. |
• Check with your agent or claim representative for complete details. • The claim payment may include the name of your mortgage company. If it does, be sure to ask your mortgage company about their procedure for endorsing your claim payment. |
This website contains only a general description of coverage, and is not a policy contract.
COVERAGE UNDER ANY PRODUCT IS SUBJECT TO TERMS, CONDITIONS AND EXCLUSIONS IN THE ACTUAL POLICY.
Make Emergency Repairs
to Protect Your Home from Further Damage
Protect Your Personal
Property from Further Damage
If Your Home is
Uninhabitable
Make an Inventory
• Boarding up broken windows, making openings in the roof or walls weatherproof and removing water from saturated carpet, if possible, can significantly reduce subsequent damage. • Keep an accurate record of your repair expenditures. |
• Check with your claim representative before you discard any items you plan to claim as damaged. |
• Find temporary housing for your family (there is no coverage under the flood policy for this expense). • We suggest that you not enter into any long-term leases until you talk to a claim representative. • Keep all receipts associated with the temporary housing, meals, and other miscellaneous expenses. |
• The description should include brand names, model numbers, age, purchase price, and place of purchase. • Other information may be necessary on certain kinds of property. • This list will help our claim representative in handling your claim. • For your future protection, it would be a good idea to make a detailed inventory of all your personal belongings. A photographic record of items is helpful. |
This website contains only a general description of coverage, and is not a policy contract. COVERAGE UNDER ANY PRODUCT IS SUBJECT TO TERMS, CONDITIONS AND EXCLUSIONS IN THE ACTUAL POLICY.
• If your car is NOT drivable, you'll be advised about what to do when you report your claim. • Tell us where your vehicle is located. • A detailed estimate of the damage and cost of repairs will be provided to you. • You have the right to select the repair facility that will repair your vehicle. • We can provide assistance in locating repair facilities, if requested. • Only you can authorize repairs to your vehicle. • Your repair facility should contact us directly if there are questions about the estimate. |
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Auto Liability Coverage may protect you in the event that you damage someone else's property or cause injury to others. |
• We may be required to protect your lien holder as to amounts due them. The claim payment may include name of your lien holder. Be sure to ask your lien holder about their procedure for endorsing your claim payment. |
• Major damage may require contractor/engineer inspections. • Some repairs may not be covered unless you purchased a specific endorsement. |
• Boarding up broken windows, making openings in the roof or walls weatherproof and removing water from saturated carpet, if possible, can significantly reduce subsequent damage. • Keep an accurate record of your repair expenditures. |
• Check with your claim representative before you discard any items you plan to claim as damaged. |
• Find temporary housing for your family (there is no coverage under the flood policy for this expense). • We suggest that you not enter into any long-term leases until you talk to a claim representative. • Keep all receipts associated with the temporary housing, meals, and other miscellaneous expenses. |
• The description should include brand names, model numbers, age, purchase price, and place of purchase. • Other information may be necessary on certain kinds of property. • This list will help our claim representative in handling your claim. A sample inventory is available. • For your future protection, it would be a good idea to make a detailed inventory of your personal belongings. A photographic record of items is helpful. |
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• The claim payment may include name of your mortgage company. If it does, be sure to ask your mortgage company about their procedure for endorsing your claim payment. |
• You may wish to obtain estimates from contractors experienced in repair work. • Major damage may require contractor/engineer inspections. • Some repairs may not be covered unless you purchased a specific endorsement. |
• Boarding up broken windows, making openings in the roof or walls weatherproof and removing water from saturated carpet, if possible, can significantly reduce subsequent damage. • Keep an accurate record of your repair expenditures. • Separate items that may be cleaned and/or repaired. • Check with your claim representative before you discard any items you plan to claim as damaged. |
• The description should include brand names, model numbers, age, purchase price, and place of purchase. • Other information may be necessary on certain types of property. This list will help our claim representative in handling your claim. A sample inventory is available. • For your future protection, it would be a good idea to make a detailed inventory of your business property. A photographic record of items is helpful. |
• We suggest that you not enter into any long-term leases until you talk to a claim representative. |
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• Make reasonable and necessary repairs required to protect the property. If your watercraft's engine has been submerged discuss with your marina or repair facility the feasibility of flushing and stabilizing the engine to prevent further damage. • Prepare an inventory of damaged or stolen property. We will need a description and value of any damaged or stolen items. Attach to the inventory all bills, receipts and related documents that substantiate the figures in the inventory. • Be sure to tell us where your watercraft is located. |
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• The claim payment may include the name of your lien holder. If it does, be sure to ask your lien holder about their procedure for endorsing your claim payment. |
281-443-2121 or Toll free: 1-800-419-3506

